💳 Viewing Invoices in the Parent Portal

Learn how to view your invoices in the AcornCloud Parent Portal — see what was charged, payments received, and any funding applied to your child’s account.

1. Open Your Child’s Profile

• Log in to your Parent Portal.

• Tap your child’s name to open their profile.

2. Go to the Billing Tab

• Select the Billing tab to see all invoices linked to your child’s account.

• Each invoice period will show:

  • The amount billed

  • Payments received

  • The remaining balance for that week or month

3. View Detailed Billing Information

• Tap a date range to open a detailed view.

• Here you can see:

  • What was charged

  • Any funding applied

  • The payment method used if you made a payment in that timeframe

  • The date and amount received by the service

4. Change How Billing Is Grouped

• You can switch between weekly or monthly invoice views using the dropdown at the top right — whichever is easier for you.

• Tap a month to expand it and view all charges and payments for that period.

Best Practice Tips

• Check your Billing tab regularly to stay up to date with payments and balances.

• Tap a specific invoice if you want to see what was billed or funded for that time.

• If something doesn’t look right, reach out to your service — they can help clarify or update your record.

And that’s it! You now know how to view your invoices, payments, and balances in the Parent Portal — keeping you informed about your child’s billing details at all times.